Who I work with

An affordable, dignified, depth-oriented space for relief, insight, and change.

Many of my clients are busy people who carry heavy demands. They appear high-functioning on the outside, but feel weighed down in private. A common thread is feeling alone, even in rooms where you belong. For couples and families, this often shows up as painful cycles of misattunement, escalating conflict, and distance that feels harder and harder to bridge. You might sense that you want more from life, but feel uncertain how to get there, or what that looks like.

My aim is to give you both practical tools to support early repair, as well as help with deep inner work, for clarity that lasts and change that makes a difference.

Areas I often support:

  • Burnout, stress

  • Dissociation, stuckness

  • Career counseling (direction, decision points, transitions)

  • Couples work (communication, conflict, repair, separation)

  • Existential questions (meaning, mortality, purpose)

  • Family conflict (family-of-origin, intergenerational dynamics)

  • Life transitions

  • Relational conflict and crisis (friends, coworkers, cofounders, coparents)

  • Relocation and cultural adjustments

  • Trauma / recovery from adverse experiences

 

How I work

My approach is integrative and depth-oriented.

I draw from humanistic and existential traditions, alongside mindfulness-based practices, and a trauma-informed lens. Above all, I’m here to provide a safe, stable space that supports truth-seeking, accountability, and practical change while also making room for meaning-making, soul-searching, and relational healing.

 

Working with me

I offer all clients a pay-what-you-can option of $30 - $150 per hour.

  • 30-minute consultation (new clients): free

  • Rate: $30 - $150 per hour

  • Format: Telehealth

  • Availability: Weekdays + some evenings & weekends

*I’m am currently offering a limited number of pro bono (free) coaching sessions. If cost is a barrier, please email me to discuss availability.

 

Start here

To book a session, you can fill out this form, or email me at iam@dlai.co

If we haven’t met before, I’m happy to offer a free 30-minute consultation to talk through what’s bringing you in and answer any questions you might have.

 

About me

My name is Debbie Lai, nice to meet you :)

I come to this work as a third career, motivated by a belief in service and the value of human caregiving. I previously worked at Google across new business, product, and policy, and later founded and led mission-driven startups supporting philanthropic efforts in public health, climate, and civic engagement. Those experiences shaped my respect for ambition, and for the quieter human costs that can accompany the drive for performance and productivity. Having lived and worked in different parts of the U.S., Asia, and Northern Europe, and now based part-time in Stockholm, I’m attuned to the emotional and relational complexity of relocation and cross-cultural adjustment.

Email: iam@dlai.co

LinkedIn: https://www.linkedin.com/in/iamdlai

Education & Certifications

  • Brown University, B.A., Economics (Phi Beta Kappa, magna cum laude)

  • UCLA School of Theater, Film, & Television, Professional Program in Screenwriting

  • Reiki - Level One

  • Walden University, MSC, Clinical Mental Health Counseling (in progress)

  • Fluence Training, Psilocybin Facilitation

 

FAQs

I hope this covers all your questions. If it doesn’t, feel free to contact me below.

Getting started

  • Here’s one question I suggest asking yourself in our consultation: Do you feel safe, respected, and understood?

    And, if and as work together, continue to ask yourself:

    • Do I feel at ease with Debbie, such that you can be honest?

    • Do I feel like Debbie is tracking what matters to me, emotionally and practically?

    You don’t need to have complete certainty right away, but you should feel a baseline level of safety and attunement developing, especially over time.

    That said, I may at times challenge you and our work may sometimes feel uncomfortable, for instance when exploring past traumas.

    On my end, I will be assessing whether I have the skills, expertise, and capacity to help you achieve your goals.

    For example, in some cases, I may feel like the level of acuity requires a clinician with more specialized knowledge or experience.

  • That’s completely okay. Fit matters, and if you don’t feel comfortable or understood with me, it will be hard for me to be effective.

    I will generally let you know by the end of the consultation if I think I am not the right counselor or coach for you. Otherwise, I’ll invite you to book an intake session and if you don’t, I’ll assume that you decided there wasn’t a fit.

    If we’ve already begun working together, just shoot me a quick email, e.g. “Hi Debbie, I wanted to let you know that I don’t think this is the right fit for me, and would like to discontinue our sessions.”

    If you are feeling understood during a session, I encourage you to tell me. In general, I welcome live or written feedback. If you’re open to it, I’m happy to talk about what’s not working for you and see whether I can adjust my approach in a way that better supports you.

    And if you’d prefer to move on, I can help you clarify what to look for next.

  • Practically, telehealth lets me keep overhead low (for example, not renting an office), which helps me offer more accessible pricing, especially during my training period. Clinically, many clients prefer it, and telehealth also allows me to serve clients across a wider geography.

    My intention is to offer limited in-person availability in San Francisco and Stockholm in 2027, and I’ll share updated options here on this site, at that time. However, I will always offer telehealth as an option.

  • Yes. I’m happy to do consultations and sessions by phone when that’s the best option for you.

    The most important question is: Which format helps you feel safest and most able to show up? I’m comfortable working in all three formats.

    • Video (telehealth): Often offers the best balance of convenience and connection. We can see facial expression and body language, and many clients find it easier to attend consistently.

    • Phone: Can feel lower-pressure and more private for some people, especially early on or when video feels exposing. It can be easier to talk freely, though we lose visual cues.

    If you’re unsure, we can start with what feels easiest and adjust over time.

  • Counseling/ psychotherapy is a healthcare service that can address mental health concerns (e.g., anxiety, depression, trauma, relationship distress) and may involve diagnosis and clinical treatment planning. It’s regulated by state counseling laws and may be billable to insurance when provided by eligible clinicians, such as Licensed Professional Counselors (LPC / LMHC), Licensed Marriage and Family Therapists (LMFT), Licensed Social Workers (LSW), Psychologists (PhD), and Psychiatrists (MD). 

    Coaching is a non-clinical service focused on goals, decision-making, skills, performance, and behavior change (e.g., career transitions, leadership stress, habits, accountability). Coaching does not diagnose or treat mental health disorders and is not psychotherapy. There also isn’t a single government licensing board that defines who can call themselves a “coach,” the way counseling boards regulate who can call themselves a “Licensed Professional Counselor,” for example. There also isn’t a universally required set of training hours, supervised practice hours, or exams that must be completed to legally provide coaching.

    That said, regulations can still apply through consumer protection laws, professional ethics, and boundaries that prevent coaching from being represented as psychotherapy when it isn’t.

    For legal and ethical reasons, I’m careful about scope and documentation. Here’s how I approach it:

    • Clear scope: Coaching focuses on goals, decision-making, performance, habits, and behavior change. It does not diagnose or treat mental health disorders and is not a substitute for therapy.

    • Clear communication: Coaching is self-pay and not billed to insurance. Informed consent and expectations are established up front.

    • Appropriate referrals: If it becomes clear that psychotherapy or a higher level of care is the appropriate support, I’ll discuss referrals or transition options.

    • Location awareness: Because laws and expectations can vary by state, I’m thoughtful about how services are described and delivered based on where a client is located.

    If you’re unsure whether coaching or counseling is a better fit, we can clarify that during a brief consultation.

Services & fees

  • Payment is due upon scheduling a session. I accept Zelle/ Venmo/ Paypal, and bank wire.

  • Insurance typically covers medically necessary, clinically indicated behavioral health treatment, usually tied to a mental health diagnosis and provided by credentialed, licensed clinicians under insurance rules. Coaching is considered non-medical and elective, so it is generally self-pay and not reimbursed by insurance.

  • Sometimes, but not always. In general, it’s a higher-complexity arrangement. When I’m working with a couple, seeing both partners individually can create conflicts of interest and complicate trust and confidentiality.

    It may help to name the difference in “who the client is”: in individual counseling, the individual is the client. In couples counseling, the relationship is the client. Those interests often overlap, but they can also diverge.

    It’s also worth noting that couples work often includes meaningful individual work, just in the presence of your partner. For many couples, that “in the room together” component is exactly what makes the work powerful.

    If we’re considering adding individual sessions, common challenges we would want to prevent include:

    • Competing interests: when what one person wants conflicts with what supports the relationship

    • Perceived bias: when it starts to feel like I’m more aligned with one partner than the other
      Confidentiality and secrets: when one partner shares information they want held from the other, which can undermine trust and the integrity of the couples work

    That said, there are situations where limited individual sessions can be helpful (for example, assessment, stabilization, or supporting a specific skill set). If this is something you’re interested in, we can talk it through during the consultation and decide what’s most ethical, clinically helpful, and supportive of the relationship.If we proceed, we’ll clarify upfront:

    • The purpose of the individual sessions

    • Clear structure and limits (frequency/number of sessions)

    • How confidentiality will work, including whether we use a “no-secrets” policy for relationship-relevant information

Scheduling, between-session, & cancellation policy

  • Yes, I’m happy to accommodate session-to-session scheduling. You can just use the booking calendar above to grab whatever time I have available that works for you.

    The benefit of a standing session is that I will have guaranteed availability. In addition, some clients find the regularlity stabilizing.

  • If you need to cancel or reschedule, I ask for at least 24 hours’ notice.

    Cancellations within 24 hours (or missed appointments) are charged the full session fee, since that time is reserved specifically for you and is often difficult to refill on short notice. If something unexpected happens, please reach out, I’ll always try to handle situations with care.

  • If you’re running late, please join as soon as you can, no need to apologize.

    I’ll wait up to 15 minutes after our start time. If I haven’t heard from you by then, I’ll consider it a no-show and log off. No-shows are still charged the full session fee, since the time has been held for you.

    Please note that we’ll still need to end on time, so arriving when your session is scheduled to start ensure you receive your full hour with me.

  • I aim to always start sessions on time. However, I am human and if I’m delayed, I will make sure you receive your full 60 minutes, either by extending the session when possible or by arranging another time. If I’m more than 15 minutes late, I will offer either that session or a rescheduled session at no charge.

  • I will generally try to end our sessions on time. This helps keep our work contained and allows me to honor the appointments scheduled after you.

    To this end, I’m mindful of pacing and will aim to leave a few minutes at the end for a brief wind-down, reflection, and next steps rather than stopping abruptly.

    At times, scheduling may allow us to extend by an additional full 60-minute session. If that’s an option, and it feels clinically appropriate, we’ll discuss it before the hour is up, so you can decide with clarity.

    If we notice that 60 minutes regularly feels too tight, especially for couples or family sessions, we can also discuss scheduling 75 or 90 minute sessions when appropriate and scheduling allows.

  • I’m happy to communicate between sessions for scheduling and logistics. For clinical support, I reserve that work for our sessions so it stays contained, thoughtful, and well supported. I’m not able to provide real-time support by email/text; if you’re in urgent distress or feel unsafe, please contact emergency services or call/text 988 (U.S.).

  • Feel free to bring excerpts of reading into our session. They can be great material for reflection, pattern-noticing, and clarifying what matters.

    If the materials are lengthy, or if you’d like me to review them in advance, we can set up a scheduled document-review block as billable time, with agreed-upon scope, so I can do so in a thoughtful and fair way.